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How Do I File a Claim?
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To our valued customers:
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In the event of an accident or your vehicle has broken down and you need to utilize your roadside assistance, here are a few helpful tips to assist you:
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Get to a safe place and if it is dark, turn on your flashers
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For National General, dial 1-800-468-3466 and choose option 1 for roadside assistance
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Roadside assistance coverage will have a tow service dispatched.
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Towing only coverage - policyholders would need to contact a tow service of their choice and submit tow receipt to National General Insurance for reimbursement.​
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For Progressive, dial 1-877-776-2436 and choose option 5, enter your policy number, and then follow the voice prompt commands
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For Dairyland, dial 1-800-334-0090 choose option 1 and follow the voice prompt commands
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In the case you are in an automobile accident:
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Stop! Stay calm. Do not leave the scene.
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Get help for anyone injured.
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Contact the police
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Collect the following information or get a driver exchange form from the police officer responding to the call:
Other Driver/Vehicle
Name: _______________________________________________________
Address: _____________________________________________________
Phone number: ________________________________________________
License Plate Number: __________________________________________
Insurance Company: ____________________________________________
Policy Number: ________________________________________________
Passenger Information: Names and telephone numbers
Witnesses: Names and telephone numbers
Where the vehicle was towed (if applicable)
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POLICYHOLDERS
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Always be prepared and ready to confirm your coverage and deductibles BEFORE something happens.
If we can be of assistance faxing forms or notarizing papers/forms, please contact us.
Life, Business, Homeowners, and Flood claims customers can refer to their policy for the steps to file a claim. For further assistance, contact agent at 252-334-1634.